Shipping Policy
Overview
All our products are fulfilled by Amazon through their Multi-Channel Fulfillment service. This means that once you place an order, Amazon handles the packing, shipping, and tracking of your purchase.
Cicy Bell currently ships only within the United States.
Order Processing
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Processing Time: Orders are processed within 2 business days. Please note that weekends and public holidays are not counted.
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Notification: Once your order is processed, you will receive an email confirmation along with tracking details provided by Amazon.
Shipping Methods & Delivery
Times We offer multiple shipping options based on Amazon’s service levels:
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Standard Shipping: Estimated delivery in 5-7 business days.
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Expedited Shipping: Estimated delivery in 2-3 business days.
Shipping Costs
Orders $99 and above
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Standard Shipping: Free
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Expedited Shipping: $7.99
Orders below $99
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Standard Shipping: $9.99
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Expedited Shipping: $14.99
Amazon Fulfillment & Tracking
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Fulfillment: All orders are fulfilled by Amazon.
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Tracking: Your shipment tracking number will be emailed to you once the order is shipped. You can track your package directly on Amazon’s tracking portal.
Returns and Refunds
Please review our [Refund Policy] for detailed information. In the event of a lost, damaged, or incorrect shipment, contact us at Service@cicybell.com so we can work with Amazon’s customer support to resolve the issue